What our volunteers do
Administrators
Administrators ensure that bureau systems run smoothly. Good support is essential for the running of any organisation, and CAB is no different. There are many different administrative roles - we can match your skills and time available to the bureau's needs. Tasks may include:- using spreadsheets, databases and word processing packages
- maintaining and developing administrative systems
- stock control of leaflets and materials and updating information
- helping to arrange events
- receiving and sending faxes, mail, email and telephone calls
- taking notes and minutes at meetings.
Return to: Volunteering
If you would like to understand more about this or other roles please fill in our Volunteer Information Request.
Receptionists
Receptionists are the public face of the CAB. They are the main link between the public and the bureau. This role would suit people who are methodical, organised and patient. As a receptionist, you would:- greet clients and make them feel comfortable
- arrange appointments and answer phone calls
- provide information on the CAB service to clients
- manage the waiting room
- keep records.
Return to: Volunteering
If you would like to understand more about this or other roles please fill in our Volunteer Information Request.
I.T. Support coordinators
The Citizens Advice service is increasingly taking advantage of developments in IT. As an IT support volunteer you may be involved in a variety of areas, depending on your skills and the time you have available, for example:- supporting and training users in day-to-day use of IT systems
- troubleshooting hardware and software problems
- maintaining and developing networks
- designing spreadsheets, databases and web sites.
Return to: Volunteering
If you would like to understand more about this or other roles please fill in our Volunteer Information Request.
