Advice Categories
CPCAB is a generalist advice service. Using the Citizens Advice service's unique information system we can give free, confidential and independent advice and information on a wide range of subjects. The following are some of the subjects we may be able to help you with:
Benefits
If you are unsure about your entitlement to benefits, at CPCAB we can advise you. We can help with social security benefits including income support, housing benefits, the social fund, tax credits, disability benefit and job seekers' allowance. We also have information on the current social security benefits rates.
We can give practical help by helping you to work out your entitlement to benefits, help you fill in the appropriate forms, write review and appeal letters.
If necessary we can represent you at social security tribunals. We can take your case to the commissioners, if appropriate.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Benefits section of Adviceguide.
If you would like to discuss your situation please contact us.
If you are unsure about your consumer rights, CPCAB can advise you and help you to decide what to do next. We can also give you practical help by negotiating with shops and traders, help you to write letters, phone or fax companies on your behalf, help you with forms and help you with small claims procedures at the county court.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Consumer Affairs section of Adviceguide.
If you would like to discuss your situation please contact us.
Debt
At CPCAB we can advise you on all aspects of debt and the courses of action open to you. We can help with preparing a budget statement and negotiation with creditors.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Debt section of Adviceguide.
If you would like to discuss your situation please contact us.
Employment
If you are unsure about your employment rights, CPCAB can advise you according to your written contract. If you do not have a written contract we can advise you about your statutory rights including the minimum wage and holiday pay. We can give advice about benefits or tax credits you are entitled to when in work. We can also advise on race and sex discrimination at work.
We can give you practical help by helping you make a claim for unpaid wages, checking redundancy payments are correct, advising on changes to terms and conditions, advising on your employee's individual rights and identifying possible claims for unfair dismissal.
If your problem is complex we can arrange an appointment with a specialist employment adviser.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Employment section of Adviceguide.
If you would like to discuss your situation please contact us.
Family
CPCAB can advise you on all aspects regarding the family, including: separation and divorce, maintenance and child support, parents' rights and responsibilities, birth and adoption, change of name, what to do when someone dies.
If necessary we can make an appointment for you to see a family lawyer.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Family section of Adviceguide.
If you would like to discuss your situation please contact us.
Housing
At CPCAB we can advise you on all aspects of housing including: rights and responsibilities of landlords and tenants, tenancies, housing benefit, rent problems, including establishing 'fair rents', advice on eviction and problems with neighbours.
If you problem is complex we can arrange an appointment with a specialist adviser.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Housing section of Adviceguide.
If you would like to discuss your situation please contact us.
Immigration
At CPCAB we can give limited advice on many aspects of immigration such as: visitor visas, fiance(e)/spouse visas, student visas, settlement visas, work permits, immigration status, welfare benefits, asylum seekers and refugees.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Immigration section of Adviceguide.
If you would like to discuss your situation please contact us.
Legal System
At CPCAB we can help you gain access to justice, advise you on your entitlements under the community legal service, pursue compensation for accidents and injuries and give advice and guidance about going to court.
We can also make an appointment with a legal representative.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Legal System section of Adviceguide.
If you would like to discuss your situation please contact us.
Tax
CPCAB can give advice on tax problems, including income tax, tax credits, inheritance tax and council tax.
Return to: Advice for details of how you can obtain further advice and information.
Go to: Tax section of Adviceguide.
If you would like to discuss your situation please contact us.
